Code of conduct

CES is a reliable employer for all employees at all of the company's locations. The success of our company is down to our employees. The individuals who work for us are qualified, responsible and team-orientated; they affirm this code of conduct and act accordingly.    

Our managers respect the personality and dignity of all employees and act as mediators in the event of conflicts. All employees and especially our managers are aware that their conduct represents the company to the outside world. 

To secure positions for the long term, we place particular importance on employee development.

Our younger employees gain most of their training within our own company and we prefer to fill leadership positions from within our own ranks. Training and qualification activities are offered via our personnel development scheme or alternatively via training programmes provided by trusted external institutions.  

We offer our national and international customers products, solutions and services that are perfectly tailored to their requirements and respective markets. Establishing collaborative partnerships with our customers is very important to us. Our employees around the world understand and respect the requirements and cultural differences of our customers and partners.

We expect our business partners to share our values. Compliance with the law, honesty, reliability, respect and trust are fundamental principles of good and long-term business relationships.

We maintain open, honest communication with our employees, business partners, and where relevant, with the interested public.  Clear task assignments and information are communicated in line with unambiguous rules, so that employees and customers receive the information that is important to them.  Our advertising statements are credible and in line with our corporate guidelines.

We treat each other in a tolerant and fair manner, on an equal footing, and we respect the diversity of personalities.

When recruiting new staff, we select the most suitable candidates, irrespective of gender, nationality, ethnic origin, religion or outlook, disability, age, marital status or sexual orientation. We strive to refrain from and actively oppose discrimination of any kind. We do not tolerate any form of discrimination, sexual harassment, insults, workplace bullying or aggressive behaviour towards other individuals. We expect the same from our business partners.

We respect, protect and promote the applicable provisions for the protection of human rights and the rights of children worldwide. We reject any use of child, forced or compulsory labour and any form of modern slavery or human trafficking. This applies for collaborations within our company and we expect it equally from our business partners.

We undertake to guarantee information security to protect the confidentiality, integrity and availability of all information and personal data. For this purpose we have implemented technical and organisational security measures, which are inspected regularly to ensure their effectiveness.

Our employees are obliged to ensure that industrial and commercial secrets and confidential information are treated in confidence for the duration of their employment with us and also thereafter. Our employees are required to treat company property with care. Equipment and materials owned by the company must be used exclusively for business purposes. CES has appointed a data protection officer and an information security officer who train our employees and ensure compliance with data protection and information security legislation.

We reject all forms of corruption, breach of trust or embezzlement. Suppliers and service providers are selected on the basis of objective criteria. It is forbidden to unlawfully influence other parties or allow oneself to be influenced in the course of business activities by exchanging gifts or by offering or accepting other benefits. 

Personal interests must not be allowed to improperly influence our professional judgement. For this reason, appropriate solutions are developed for all conflicts of interest or loyalty on the basis of a risk analysis. 

Compliance with legal obligations and regulatory requirements are a matter of course in our daily activities. This includes, for example, the applicable anti-trust and trade laws, legislation on pricing and also health, employment and environment-related regulations and the provisions on work hours, vacation arrangements and remuneration.
We respect the right of our employees to assemble peacefully and to conduct collective negotiations on pay and work conditions in order to cooperate with the works council in finding an acceptable solution.

The market perceives the products developed, produced and marketed by us as innovative and of high quality. They are often characterised by unique selling points. And our product range is updated continually. In addition to our main business of mechanical master key systems and electronic access control systems, we offer specialist products for locking and securing buildings and for industrial applications. We also aim to expand in areas that build on our technologies and competences and that take account of the interests of our customers and of consumers.

Everything we do is focused on the satisfaction of our business partners and interested parties, which we are increasing steadily through a process of continuous improvement. Assuming responsibility for the potentials for improvement present in every individual work step is a matter of course at our company.

The efficient and fault-free manufacturing of our products, with the shortest delivery times and high levels of flexibility, is the key to our success. By continuously improving the processes and resources, we create unique selling propositions and steadily increase productivity, and thereby we secure production in Germany.  

The sustainable use of resources and continuous improvements in efficiency in our company are important management tasks for us. A comprehensive, systematic and continuous data collection process enables us to analyse our processes, measure our energy consumption and thus identify potential savings and improvements.

By regularly evaluating our management systems and processes we create a basis for continuous development and improvement. Each employee plays their part in this process.

All resources and services to be procured are subject to a systematic inspection. We are actively contributing to the protection of the environment through our operational and strategic objectives and our efforts to conserve energy and resources and reduce CO₂ emissions. Within the framework of our environmental management system we have identified relevant environmental aspects and made provisions for avoiding negative impacts of our activities on the environment and for preventing environmental damage.

It is our long-term objective to manufacture on a climate-neutral basis and to continue to improve our environmental performance by taking appropriate measures.

Our suppliers are a very important part of our value chain.  Our relationships with them are long-term and based on mutual trust.  We expect our suppliers to offer the highest levels of cost efficiency, environmental awareness, creativity and flexibility, plus perfect service and complete reliability in terms of quality and adherence to delivery dates. 

We make every effort to ensure the health and integrity of our employees on a preventive basis. Based on a comprehensive health and safety management system, we have thus created a safe work environment that promotes health and performance and that is regularly evaluated by our health and safety specialists in close cooperation with our company doctor. We ensure the health of our employees and prevent damage to our key assets through regular inspections by our fire safety officers and by providing appropriate safeguards (e.g. escape and rescue plan, alarm plan, fire safety and evacuation assistants). 

Our financial management is based on clear principles and is designed to ensure the long-term stability and development of the company. Financial decisions are transparent, documented and based on reliable information. We invest our resources responsibly in a targeted and economical manner.